Reports suggest that Paytm is planning to add 6 regional languages for seller assistance and consolidating the ecommerce, seller marketplace and digital payments platform.
It is said that the local languages will help the sellers in documentation, cataloguing and loan applications.
The end-to-end seller services worked pretty well for the Flipkart and ShopClues, which launched Seller Hub and Merchant Central programme respectively.
This helped the companies to provide information to their sellers and that too in their local languages.
Talking about Paytm; the vice-president of Paytm said that they are working on the language translations in-house.
He further adds that with such a platform for regional languages, the sellers would be able to manage orders and inventory, grab payment details and even add new products in the regional language app.
Almost 20% adoption has been noticed for the regional language app that is presently available in Hindi language. In the coming future, more regional languages will be added up.
Reports say that the marketplace has joined hands with almost 150 seller services providers. This move aims at creating a centralised system for assisting the sellers.
The seller app in Hindi is reported to have 40,000 monthly active users.
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