We all live in a world where written texts are given much preference over oral communication. Specifically, in a business world, where even a slight mistake in communication can become the subject for legal penalties, one must not forego the importance of transcription – the art of converting audios into text. With a well-transcribed copy of a specific audio file, you can be ascertained that each of your employees has access to written records, conveying organization’s rules, upcoming product features, business strategies and more. But, do all transcription service providers offer you the right and exactly the same type of services? Don’t you think you need something extra? The article below highlights all the essential transcription characteristics to look for before you pay huge bucks to any service provider. Slide down to check out the features right away.
What Features Do Transcription Services Have?
This is the biggest question that most of the modern-day business owners are occupied with today. Outsourcing transcription in India or abroad is not a big deal when you have thousands of options to choose from. The major hurdle in the path is searching the right services. Owing to the poor knowledge of transcription features, businesses often hire any random service provider that comes their way.
The notion that the ‘transcription quality offered by all the service providers is the same’ is actually what’s killing your productivity. The better you know what essential characteristics to look for in a service, the better you’ll be able to keep your employees informed/ customers engaged and improve your productivity. So, if you are currently concerned about finding right services for your business needs, here are the major features to eye upon –
1. Data Security
First and foremost, you must check that transcription offered by any random service provider is 100% secure and confidential. The videos and audios that you need to get transcribed may be very confidential. So, you must choose a secure transcription agency that assures the privacy of information. Even if the information is not confidential, you must not risk relying on any company without proper investigation.
2. Multiple File Formats
What if you are in conversation with a service provider since a long time, and after a long list of incoming outgoing emails, you finally decide to go with the transcription firm. When you finally share your audio or video file, the company says – Sorry, the file format of the audio/video file is not acceptable. It will be such a huge waste of your precious time. So, it is always better to check if the service provider works on all file formats.
3. Language Pairs
Just like the file formats, you must also check the language pairs accepted by the service provider. You may be needing English to Marathi transcription, Japanese to Chinese transcription or any other language pair. So, you must be very clear about your requirements and check in advance if the service provider can help you with a specific language pair.
4. Quick Turnaround Time
One of the biggest features of professional grade transcription is a faster turnaround. Depending on the size and complexity of the original file, the service provider will let you know about a feasible duration of time within which the file would be delivered to your end. While choosing a service provider, you can ask for the turnaround time from one vendor and compare it with others. The one who commits the shortest time frame with quality is the ideal pick for you.
5. Quality Control
Last but not the least, you must look for a service that is offered after thorough quality check procedures. Obviously, it is very difficult to know whether the output delivered to you has been passed through rigorous QC procedures. This is why you must always confirm or ask about the quality procedure from the company in advance.
Do you want better written records for your oral communication? Do you wish to neglect the risk of important information being lost? If yes, TridIndia’s certified business transcription solutions can help. Being backed by talented and multilingual transcribers, we transcribe potentially any type of video in any language spoken around the world. We clearly understand all of your concerns and requirements. So, simply get in touch with our project managers and they will guide you the right path.
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